Since my skin is extremely sensitive and becomes super irritated every time I shave, I have found that Gillette Ultra Sensitive shaving gel actually lessens the redness. Therefore, I have used Gillette Ultra Sensitive shaving gel for the past 5 years.
My recent two purchases of the product resulted in two cans that were damaged: the cans would release droplets every 10 seconds. Obtaining enough shaving cream needed for shave became tiresome and unnecessarily long. So, I sent Gillette an email about it. I wanted to know if there was something wrong with the recent production so they could correct it.
Within a day or two, Gillette contacted me and apologized for the inconvenience. They sent two coupons for me to get the products for free! I was extremely impressed because I was not expecting that at all. It was great outreach and I applaud them. I will continue with the product knowing the company actually values my experience.