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August 31, 2011

Since my skin is extremely sensitive and becomes super irritated every time I shave, I have found that Gillette Ultra Sensitive shaving gel actually lessens the redness. Therefore, I have used Gillette Ultra Sensitive shaving gel for the past 5 years.

My recent two purchases of the product resulted in two cans that were damaged: the cans would release droplets every 10 seconds. Obtaining enough shaving cream needed for shave became tiresome and unnecessarily long. So, I sent Gillette an email about it. I wanted to know if there was something wrong with the recent production so they could correct it.

Within a day or two, Gillette contacted me and apologized for the inconvenience. They sent two coupons for me to get the products for free! I was extremely impressed because I was not expecting that at all. It was great outreach and I applaud them. I will continue with the product knowing the company actually values my experience.

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  • Reply John Thrasher September 1, 2011 at 3:55 am

    Dan, I have the same issue with my skin. While I loved this Gilette product for a while, I recently switched to Aveeno and not only has it reduced redness and irritation, but I’ve noticed I don’t have to shave as often. Just a little tip!

  • Reply Dan September 1, 2011 at 12:48 pm

    I like that. I need to try that product!

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